Terms & Conditions

 
 
Through this website, Turaser Internacional provides an online platform where the User can make reservations for all types of travel packages. By making a reservation through Turaser.com, the User enters into a direct contractual relationship (legally binding) both with the provider and with Turaser International.
 
 
Package Prices
 
 
All prices are expressed in dollars, and are subject to change without prior notice, only in case Turaser Internacional has not received the full payment for the services. Therefore, the User agrees to pay any price difference that occurs, prior to the payment of the entire price.
 
 
Exclusions
 
 
The prices published on the website do not include taxes on airfare, tourist fund, airport taxes, or any other applicable departure tax. They also do not include visa expenses to any country, passport, transfers, or air tickets where it is not specified, extras of any kind in hotels, excess baggage, tips in general, services or expenses of any kind that are not included in the itineraries , nor any expense of a personal nature.
 
 
Event Tickets
 
 
In the case of tickets for concerts and sporting events: tickets to these events are obtained through legal ticket resale companies, so that on occasions the final cost paid for the ticket is not the same as the ticket price. same
 
 
Payment methods
 
 
To proceed with reservations of travel packages and purchase of tickets through the Web page, the User must use as payment method a credit or debit card of which he / she is the owner (sometimes without option to refund depending on the policy from the provider) for the reservation and confirmation of the same. Turaser Internacional recommends the user to carefully check the package information and air tickets to be reserved, in order to review the special conditions applicable to your reservation regarding payment and cancellation policies, before making the reservation. Within twenty-four (24) hours following the completion of the payment by the User, Turaser International will send an email confirmation of the same once the confirmation of payment has been verified and made by the bank issuing the credit cards or debit.
 
 
In case of reasonable suspicion on the part of Turaser Internacional that there is fraud or unauthorized use of the credit or debit card by unauthorized third parties, Turaser Internacional reserves the right to cancel the reservation and notify the user of such situation .
 
 
Reviews and Cancellations
 
The prices published on the website do not include taxes on airfare, tourist fund, airport taxes, or any other applicable departure tax. They also do not include visa expenses to any country, passport, transfers, or air tickets where it is not specified, extras of any kind in hotels, excess baggage, tips in general, services or expenses of any kind that are not included in the itineraries , nor any expense of a personal nature.
 
 
Reservations Made in High Season
 
 
All reservations made to travel during periods denominated as high season, which includes but not limited to Carnival, Easter, Christmas, New Year, bridges and other holidays and special dates, are non-refundable or non-transferable. Other restrictions may apply depending on the provider in question.
 
 
Refund
 
 
In the event that, in accordance with the policy applicable by the provider, the User has the right to reimbursement of the reserves paid and not used, the refunds will be processed within thirty (30) days following the acceptance of the same by the provider. .
 
 
Traveler Insurance
 
 
The User is recommended to take out travel insurance for each of the trips to be booked through the Turaser International website.
 
 
Issuance of Tickets and Vouchers
 
 
Any reservation of air tickets made through the website of Turaser International, will be subject to the prior issuance by the airlines of said tickets, as well as to the other terms and conditions applied in the matter of the issuance of tickets on the line or airlines concerned. Therefore, Turaser International can not guarantee the issuance of air tickets until such emissions are confirmed by the airlines.
 
 
Within twenty-four (24) hours after receipt by the User of the payment agreement by Turaser International, and once confirmed by the airline or airlines concerned, the issuance of the tickets, the User will receive electronically, all tickets and vouchers related to the reservation. Required Documentation for Travel It is the sole responsibility of the User to have all the documentation in order for the trip. The User must be provided with a valid passport, as well as visas and vaccines and other requirements, which may be necessary according to the chosen itinerary. The breach of the foregoing by the User, will cause the loss of the right to any refund and suffer the consequences of its omission. Likewise, when the authorities of any country refuse to allow the User to enter, such circumstance will cause the loss of the right to any reimbursement by the User.
 
 
Privacy
 
 
Turaser International informs the User that the personal data of the User provided at the time of making the reservations, will be incorporated and will be treated in the files owned by Turaser International, in order to provide and offer their services and process them (management of reservations and collection of products and services purchased). Turaser Internacional guarantees the confidential treatment of the personal data of the User, as well as the server in which they will be stored and processed. This data has the necessary security measures to prevent access by unauthorized third parties.
 
 
Responsibility
 
 
Turaser International presents on this website the greatest efforts to update, maintain and operate it, not being able to guarantee it when technical failures are present , the infallibility of the service, or that the system or portal is operative at all times.
 
 
Turaser International provides through its website information about products and services provided or offered by third parties, therefore, all information published on the website about travel packages, including but not limited to, characteristics of the hotels, conditions for reimbursement and / or cancellations, etc. It has been published based on the information provided by the different providers.
 
 
The limitation of liability of Turaser International is that provided by the applicable legislation to the effect. If for reasons of force majeure (including but not limited to, political, economic disorders or instabilities that affect security), deficiencies in reservations will be derived, confirmations and / or execution of any trips or services that are contracted through Turaser Internacional, due to circumstances that are not foreseeable or solvable by Turaser Internacional or if it is even impossible to comply with some of the agreed services, Turaser Internacional and / or the suppliers are excluded from any legal liability arising from these deficiencies or non-compliance.

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